PURCHASE & EXCHANGE POLICY

Non-altered items at regular price, may be returned for exchange or store credit note within 14 days when accompanied by an original receipt.All credit card purchases over $100 must be accompanied by photo ID. We are unable to accept the Canadian $100 bill due to the high volume of counterfeit bills.

PRIVACY

Your right to privacy is very important. We recognize that when you choose to provide us with information about yourself, you trust us to act in a responsible manner. We believe this information should only be used to help us provide you with better service. That's why we have put a policy in place to protect your personal information.

Below is a summary of Urban Behavior's online privacy policy. Your Privacy is Important to Us.

In an effort to support privacy policy disclosures on the Internet, Urban Behavior wishes to set an example for other Web sites by making our privacy policy available to the public. This document will be accessible from all pages that request users to dispense personal information.

What personal information do we collect ?

In general, when you visit our web sites and access information you remain anonymous. Before we ask you for information, we will explain how this information will be used. We will not provide any of your personal information to other companies or individuals without your permission.

Some of our web sites require registration to access, although typically all that's requested is your e-mail address and some basic information about you, such as job function.

There are occasions where we will ask for additional information. We do this to be able to better understand your needs, and provide you with services that we believe may be valuable to you. Some examples of information our web sites collect are name, address and phone number. We give you the opportunity to elect not to receive materials from us. If you sign up for an Urban Behavior's electronic newsletter or e-mail list, each message will include instructions on how to "unsubscribe" from that list.

Protecting your privacy.

We will take appropriate steps to protect your privacy. We will also take reasonable security measures to protect your personal information in storage. For example, if you supply us with your credit card information to make an online purchase, we encrypt the card number. Additionally, access to personally identifiable information is limited to individuals needing such access to perform their job function.

We will not provide any of your personal information to other companies or individuals without your permission. However, we may need to provide your name and delivery address to third parties that Urban Behavior uses for the purposes of delivering specific services to you (e.g., customer support, or a shipping company if you have asked us to send something to you). Likewise, we will share your credit card information with the appropriate authorization and processing companies, in the event you were to purchase something via credit card. These companies will not use this information for any other purpose and will not disclose the information to anyone else.

We provide links to third party sites. Since we do not control those web sites, we encourage you to review the privacy policies posted on these third party sites.

Applicable Laws :

This site is controlled by Urban Behavior from its offices within Canada. Urban Behavior makes no representation that Materials in the site are appropriate or available for use in other locations, and access to them from territories where their content is illegal is prohibited. Those who choose to access this site from other locations do so on their own initiative and are responsible for compliance with applicable local laws. You may not use or export the Materials in violation of Canadian export laws and regulations.

Urban Behavior and the Urban Behavior logo and all product are all trademarks or registered trademarks of Urban Behavior. All other product names mentioned herein are the trademarks of their respective owners.